Privacy Policy

The Twelve respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, contact us, or apply to participate in The Twelve.Last updated: 26 August 2026

Information We Collect

Depending on how you interact with The Twelve, we may collect your name, email address and, where you choose to provide it, your telephone number.If you apply to participate in The Twelve, we may also collect information about your professional role and responsibilities; information you provide about your professional development, performance, objectives and perceived constraints; your previous experience of coaching, mentoring or advisory support; your reasons for applying; and information relevant to assessing your suitability, readiness and ability to participate in the programme.We may also collect information contained in correspondence with us and limited technical information generated through the services used to operate our website and application process.We do not ask applicants to provide medical or health information in the application and ask that such information is not included in free-text responses.

How We Use Your Information

We use personal information to respond to enquiries, review and assess applications to The Twelve, communicate with applicants, invite selected applicants to a private call, administer participation in the programme, maintain appropriate business records, operate and protect our website and application process, and comply with legal or regulatory obligations.Applications are considered by a person. We do not make decisions about admission to The Twelve solely through automated decision-making.We do not use application information for unrelated marketing purposes unless you have separately chosen to receive such communications.

Our Lawful Basis for Using Your Information

Where UK data protection law applies, we process personal information where it is necessary for our legitimate interests in operating The Twelve, responding to enquiries, assessing applications and administering the programme.Where appropriate, we may also process information in order to take steps at your request before entering into a contract with you, to perform a contract with you, or where processing is necessary to comply with a legal obligation.

Who We Share Information With

We do not sell your personal information.We may share personal information with carefully selected service providers where this is necessary to operate The Twelve, including providers used for website hosting, application forms, communications, email and other business technology.Our application form is provided using Typeform. Typeform processes information submitted through the application on our behalf in order to provide the form service.We may also disclose personal information to professional advisers, regulatory bodies, law enforcement agencies or other authorities where reasonably necessary or where required by law.

International Data Transfers

Some of the service providers we use may process personal information outside the United Kingdom.Where this occurs, we take appropriate steps to ensure that personal information continues to receive a suitable level of protection in accordance with applicable data protection law, including the use of recognised safeguards where required.

How Long We Keep Your Information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including reviewing and administering applications, communicating with applicants and participants, maintaining appropriate business records, and meeting any legal, accounting or regulatory requirements.We periodically review the information we hold and securely delete or dispose of personal information when it is no longer required.

How We Protect Your Information

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.Access to personal information is limited to those who reasonably need it for the purposes described in this Privacy Policy, and we expect the service providers we use to maintain appropriate safeguards for the information they process on our behalf.

Your Data Protection Rights

Depending on the circumstances and the way in which we use your personal information, you may have the right to ask us for a copy of the personal information we hold about you, to correct information that is inaccurate or incomplete, or to request that information is deleted or its use restricted.You may also have the right to object to certain uses of your personal information and, where applicable, to request that information you have provided to us is transferred to you or another organisation.Where we rely on our legitimate interests to process personal information, you have the right to object to that processing in certain circumstances.If you would like to exercise any of your data protection rights, please contact us using the details below.

Complaints

If you have any concerns or wish to make a complaint about how we have collected, used or protected your personal information, please contact us using the details below.We will acknowledge your complaint within 30 days and will consider it carefully in accordance with applicable data protection law.If you remain dissatisfied with our response, you have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent data protection regulator.

Contact

For questions about this Privacy Policy, to exercise your data protection rights, or to contact us about the personal information we hold about you, please contact:Elizabeth Seery, trading as The TwelveEmail: [email protected]

Data controller: Elizabeth Seery, trading as The Twelve